Bad deals - the Achilles heel of most mortgage agents and
brokers. You may take painstaking measures at the point of application to ask
your client many questions to uncover bad deals – but some seem to always slip
through. So how can you tighten your closure rates? What more can you do?
Leverage technology to investigate your customer’s disclosure.
While some customers innocently misstate information, others
do so intentionally. Fraud is rampant in the mortgage industry. Let’s look at
some of the most common examples of why deals go bad – and what you can do when
underwriting your deal to ensure that the information you need is uncovered
sooner so that you can stop wasting time on bad deals and focus on the ones
that can close.
Why deals go bad as it relates to the property being
financed:
Someone else is on
title – This is very common and often not done intentionally. Validating
who is the legal homeowner of the property at the point of the application is
the best way to stop this from coming up later.
The mortgage balance
is more than stated – You can run a search to see when the mortgage was
registered and what it was registered for. You could also ask your client to
sign a 3rd party consent form and simply request a current mortgage
statement from the bank. This will enable you to validate not only the balance
but also the payments and current mortgage standing (whether or not the
mortgage is up to date).
The property value
was overstated – This one is tough because, in the absence of an automated
property valuation, property value will be validated one of two ways 1) by
appraisal 2) by the insurer. The issue here is that, if your bad deal gets to
the point of appraisal or submission to the insurer, so much time will have
been wasted and your client (if an appraisal is involved) will have spent up to
$400.00. You can mitigate deals lost as a result of value by performing an
automated property valuation to validate the property value.
The current mortgage
is in arrears – This can be addressed by requesting a current mortgage
statement from the current mortgage holder at the point of application as
discussed in the solution for how to ensure that the mortgage value isn’t
overstated.
The property is under
construction – There are different ways that you can go about identifying
if a property is under construction externally. Aerial and street view imagery
will enable you to view the property being financed both from above and from
the street as though you were standing in front of it.
Taking the steps to do extra due diligence is the best way
to identify bad deals, maximizing your time spent on deals and making you more
competitive.
For more information about tools to identify bad deals
please visit www.purview.ca/brokers
or call 1-855-787-8439.

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